What I do - I fix IT problems...
That's it plain and simple - I won't try and sign you up to a services agreement, sell you replacement systems or tell you that everything needs replacing - unless it REALLY does!
With over 20 years in IT working in corporate IT and latterly supporting SOHO and SME businesses I have a breadth and depth of experience.
Whether it is a Poorly PC, Sluggish Server or Network that is more like a notwork, I will (usually) fix the problem, offer unbiased advice and help you make the best use of your IT resources.
Some of the areas that I can help with are listed below, but there are many things that don't fit neatly into categories so please call me if you can't see what you need.
Design / Specify / Build - For a new server, network or internet connection I can provide a design and installation service to ensure that you have a cost effective solution that does the job required and can be upgraded to meet future requirements.
Problem solving / Troubleshooting - Specialising in computer networks of all sizes and complex windows and systems problems. Taking an end-to-end view from the desktop through the network to the server I can look at the causes of poor performance and system failures.
Build / Install - From a single server, router or switch to an entire network.
Hardware supply - Although not a primary part of the business I can supply most items of PC hardware, I can also design and build PCs to an agreed specification but for 'standard' office requirements it is more cost effective to buy them ready built.
Data Recovery - I have recovered data from a number of drives that had either failed to start the operating system or had reported errors, as well as recovering accidentally deleted data.
The three things to do are:
SHUT THE MACHINE DOWN - using the power button if necessary
Please call the office on 01347 833027 or for urgent queries 07850 897 975
For more details on the areas that I deal with please explore the site.
(This site is in the process of being updated...)
HELP - My email address is being closed down!
Email is an essential tool for modern life, for individuals it is vital for communicating with friends and family and accessing online services. For a business it is the lifeblood of communications with customers, staff and suppliers.
Many people have used 'Free' email accounts from the likes of freeserve, Wanadoo, Orange and other internet service providers (ISPs). In most cases the email address was provided as an adjunct to a dial up or ADSL subscription and usually had the effect of tying people into that provider due to the time and effort involved in changing email address.
Now many ISPs are closing the 'Free' email accounts they have provided, sometimes with only a few weeks notice of closure - most contracts state a 30 day notice period.
In many cases those of you with these accounts have held them for many years, are not necessarily computer experts and fear you will struggle to set up a new account and transfer emails across.
This is an opportunity to break free of being tied to ANY email provider and, as you are going to have to change email address in any case, to change to an email address you own and never need to change again.
We can help you set up a new email address - either with your own personal domain (the part after the @ sign) or on either gmail or outlook.com which are the main 'free' email providers.
If you use an email address which ends with one of the following domains:
Then you need to take action NOW as you will need to complete the process of notifying your contacts and changing all your web site contact details prior to 31st May 2017.